FOCUSING ON SUPPORT AND SERVICE
MTech Locks has put together an experienced and dedicated team of professionals to ensure your installation of lock products is a smooth transition from initial contact to completed installation. Tailored to fit anywhere from a 11-room motel to a multi building resort.
We are here when you need us.
OFFERING PEACE OF MIND FOR YOU AND YOUR GUESTS
MTech Locks can provide an end to end solution that is completely supported and continually updated.
PRODUCTS & SOLUTIONS
SOLUTIONS FOR HOTELS AND RESORTS
We have based our reputation on providing the best quality products and services by standing behind our commitment to outstanding customer service and above industry support with complete extended warranty options.
As the authorized western Canadian partner of Be-Tech Security, we can provide an end to end solution that is completely supported and continually updated.
“MTech was able to respond in a timely fashion when we decided to go ahead on our door project as well as any time we have needed tech support or when we added more doors to the program. Service has always been prompt and professional and Ken and his team have been a pleasure to work with.”
“I am writing this letter of recommendation for the service that MTech Locks provides our hotel. We have been very satisfied with the system, help with our custom Key Cards as well as the overall service.”
“We couldn’t be happier with our decision. The locks look great and the installation went off without a hitch. MTech even came through with a last-minute request to supply and install an outside keypad for after hours access to the hotel lobby.”
“I installed their locks in our Grande Prairie location last fall on our outside doors. I have had zero issues with these locks since we installed them. It was always a problem with outside doors in the winter with the card readers. We have not had a single instance with a lock failure with MTech Locks!”
“Installers kept me informed and the front desk staff of what they were doing at all times. Showed me issues they had with some of our doors and how they corrected the issue.”
“M-Tech Locks proved to be very flexible when it came to meeting our occupancy requirements resulting in nominal, if any, inconvenience to our daily check-ins.”
“The team from MTech Locks that were here to install were very courteous, knowledgeable, and did an exceptional job! They provided training and answered all our questions with patience and understanding.”
“The installation team were always caring of our guests and staff. They were very knowledgeable in training our staff on the extremely easy software program. It is so easy to use !!!! Also, it is nice that they are a Canadian company. If I need anything, they are a call away. We are extremely happy with the product and the service we have received before and after the install.”
“Western Valley Inn would like to thank MTech Locks for the provided service and great product replacing our old lock system. We are very pleased with the overall service and professionalism and would recommend to other hotels.”
“The MTech installation crew worked closely with our front desk staff during the implementation and despite the fact that we were close to 100% occupied, not one single guest was disturbed throughout the entire process.”
“MTech sat down in advance with our key people and we together developed a plan of action to get the conversion done in a smooth and timely manner. We had scheduled 6 days to complete the job. MTech brought additional staff in from other provinces and was able to complete the job in 4 days with little or no disruption to our guests.”
“The employees were professional and worked quickly with little to no disruption to guests staying in the hotel. We have had nothing but great feedback on the new locks and key cards, guests love how easy and convenient they are.”
“The locks look great and the software is user friendly. We had one staff member miss the training and MTech was back out to assist immediately! The alarm on the locks is a great security feature not only for our guests but our staff as well.”
“MTech locks offers a high quality product at a great price to offer an excellent value (especially compared to VingCard). Add to that, their amazing customer service and their warranty makes for an investment in your property which you can feel confident in seeing immediate returns. Honestly, the only regret with MTech locks is not switching over to them sooner.”
“After working with MTech Locks for several months, we have found that they are as reliable or even more reliable than the KABA locks we have worked with in the past. We have decided to use MTech in our newly renovated property as well.”
“We chose MTech Locks based on well regarded recommendations, the fact that they are a Canadian company located in Western Canada and the overall value they presented to our ownership.“